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Note: All prices in US Dollars
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Merchandise Total
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Shipping Cost |
| $0.01 - $10.00 |
$6.95 |
| $10.01 - $20.00 |
$8.50 |
| $20.01 - $40.00 |
$11.50 |
| $40.01 - $60.00 |
$12.75 |
| $60.01 - $80.00 |
$14.50 |
| $80.01 - $100.00 |
$15.75 |
| $100.01 - $130.00 |
$16.50 |
| $130.01 - $160.00 |
$17.90 |
| $160.01 - $200.00 |
$18.50 |
| $200.01 - $249.00 |
$19.75 |
| $249.01 - $300.00 |
$21.50 |
| $300.01 - $350.00 |
$23.75 |
| $350.01 - $399.00 |
$24.50 |
$399.01 +
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$25.00 |
| Receiving Your Order |
When order is received be sure it is exactly what was ordered before using or washing, if the item is incorrect please call customer service at 1-877-218-2423 for assistance.
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| Shipping |
Most Items will ship within 2 to 15 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. In addition, please allow up to 7 business days from the day your order has been shipped for UPS Ground Deliveries to be delivered within the continental United States. Large orders, items which are oversized or shipped via U.S. Mail, overseas shipments, Alaska, Canada, Hawaii, Military addresses & P.O. Boxes may incur additional shipping costs depending on weight of package and can take longer to arrive once shipped or are governed by each individual manufacturer or distributor in which item has been produced or shipped from. Overseas shipping can take 4 to 10 weeks for delivery depending on method of shipping once shipped. Not all items are available for U.S. Mail shipping. Incorrect addresses will be subject to a $5.00 UPS correction fee. Signature required option is available for UPS shipments upon request only. C.O.D.'s shipments are available upon request.
If you are requesting a rush order and require delivery before times indicated, please call us direct at 1-877-218-2423 to place an order or for current shipping times for particular products.
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| Returns / Credits |
Customer is responsible for return of product(s) to correct return address and all returns must be issued a return authorization by each individual manufacturer or distributor in which item has been produced or shipped from. Returns received used or without original packaging per Getcomfortersets.com policy will not be accepted unless defective. Please call customer service direct prior to return for return address and authorization, returns received without proper authorization will not be accepted. All velvet items, hand crafted quilts, special order bed skirts, special order canopy tops, special order bedspreads, Italian Linens, canvas & vinyl futon bedding, vinyl bean bags-chairs, and "Special Order" items are non returnable. Sheet sets not defective, feather bedding, fiber beds and Goose Down items are non returnable if removed from the package it was shipped in. Silk bedding not defective are non returnable if removed from the package it was shipped in.
All Sales Are Final. Upon receipt of any return customer may be charged an additional amount for re-shipping package back to manufacturer if returned or is a non-returnable item per Getcomfortersets.com policy.
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Damages/Exchanges/Replacements/
Defects/Claims/Warranties |
All items are warranted for 30 days from date of receipt by customer. Items for exchange must be issued an exchange number and items must be in original resaleable condition and not to have been used or washed per Getcomfortersets.com policy. Returnable items which are defective will be issued a full credit if not replaced or exchanged, defective items which are non-returnable will be replaced only. Customer is responsible for return of defective item per Getcomfortersets.com return policies. A full refund will be issued for item deemed defective if replacement is not possible. Items under warranty which are claimed to be defective and items for exchange must be issued a return authorization number and return instructions by Getcomfortersets.com. Wrinkling of fabrics may be common for most 100% cotton, Silk and Bridal Quality Satin materials. Getcomfortersets.com and its manufacturers are not responsible for normal wear & tear, abuse, mistreatment, damages due to washing and shredded or worn fabrics in areas of usage. If you received a damaged or incorrect item or have any questions, please call Getcomfortersets.com at 1-877-281-2423.
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Backorders / Product Delays
& Out of Stock Items |
Backorders are a result of manufacturer delays in producing products to be shipped directly to Getcomfortersets.com or its customers. Getcomfortersets.com may choose to partial ship an item and backorder the remainder of any item ordered and ship that item at a later date at no cost to the customer. It's possible that some items may be temporarily out of stock for as long as 2 to 6 weeks due to color, style, size, manufacturer and mill delays or other unforeseen circumstances. Customers will be notified only if item ordered has been discontinued or is no longer available.
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| Product Colors |
Although we make every effort to provide true and accurate colors for our products listed on our web site and as a result of individual computers and monitor settings, we cannot guarantee the color(s) viewed on ones monitor will be an exact match to the actual material colors delivered, in addition, we also cannot guarantee that if a fabric swatch or product item is sent that the piece received will match an item ordered of the same material at any other time as dye lots and fabric colors change and may be different from time to time per the manufacturer. Please call customer service if you have any questions on our product colors.
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Copyright © DPH Products
DPHproducts@getcomfortersets.com
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